FAQ

Style Avenue is dedicated to making premium fashion accessible to everyone, everywhere. We curate collections that blend style with comfort, focusing on bodywear, activewear, and wellness products for the modern fashion enthusiast.

We specialize in premium fashion including activewear (Bottoms, Tops, Onesies & Dresses), outerwear (Jackets & Coverups), wellness products (Yoga Mats & Equipment), beauty items (Face, Gels, Hair), and home accessories.

All our beauty and gel products undergo rigorous quality checks and are formulated to meet premium standards. However, we recommend checking individual product descriptions for specific ingredients and conducting a patch test if you have sensitive skin.

We recommend following the care instructions on each garment’s label. Generally, washing in cold water and air drying will help maintain the quality and longevity of your premium activewear pieces.

We offer global delivery to most countries worldwide. Currently, we are unable to ship to Asia and select remote areas due to logistical constraints. We’re continuously working to expand our delivery network.

We offer two convenient shipping options:

Standard Shipping – $12.95
• Carriers: DHL or FedEx
• Delivery Time: 10-15 days after dispatch
• Full tracking included

Free Shipping (Orders $50+)
• Carrier: EMS
• Delivery Time: 15-25 days after dispatch
• Minimum order: $50 or more

Our Los Angeles-based team processes all orders within 1-2 business days. During this time, we quality-check each item, package them sustainably, and prepare customs documentation for international shipments.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, we use industry-standard encryption and security measures to protect your payment information. All transactions are processed through secure payment gateways.

We accept returns within 15 days of receipt. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact our customer service team to initiate a return.

Please email our customer service team at [email protected] with your order number and the items you wish to return or exchange. We’ll guide you through the process and provide return instructions.

Once your order is dispatched, we’ll send you tracking information via email. You can use this to monitor your package’s journey directly with the carrier (DHL, FedEx, or EMS).

Orders can only be modified or cancelled within the first 12 hours after placement, as we begin processing quickly to ensure prompt delivery. Please contact us immediately if you need to make changes.